Mr. Daisaku Fujiwara serves as the Manager of the EC Business Department and the Solution Promotion Department at e-Logis Co., Ltd., providing EC logistics solutions for companies ranging from small and medium-sized enterprises to large corporations.
In this interview, Mr. Fujiwara shares valuable insights on how to streamline EC logistics, common mistakes made, and strategies for addressing them.
Understand Logistics Processes Internally First: Begin by managing logistics in-house to grasp the process. Once standardized, outsourcing can be considered.
Integrate Logistics at the PL Level: Logistics, primarily delivery in EC, should be integrated at the profit and loss level due to its critical impact on the bottom line.
Logistics Significance in Major Companies: Even Apple places high importance on supply chain and logistics.
Effective Communication of Product and Inventory Information: This is crucial for smooth operations.
Urgency of DX Due to the 2024 Problem: Digital transformation is an immediate necessity.
Having Multiple Logistics Partners: It is advisable to have two or three logistics partners.
e-Logis Official Website: https://e-logis.jp/
The "2024 Problem" in Logistics: https://wwwtb.mlit.go.jp/tohoku/00001_00251.html
Response to the 2024 Logistics Problem: https://www.chusho.meti.go.jp/koukai/shingikai/torihikimondai/019/dl/008.pdf
00:00 Introduction and Overview of e-Logis Services
11:16 Understanding Logistics in EC
14:48 Learning the Importance of Logistics from Apple
20:11 Setting Up Logistics, Costs, and When to Outsource
28:09 Managing Logistics for Multiple EC Platforms and Malls; Using OMS/WMS
31:46 Common Mistakes by Beginners ~ Food-related EC
36:32 Common Mistakes by Beginners ~ Non-food-related EC
39:14 Importance of Sharing Product Information
41:16 Emerging Trends and the 2024 Problem
45:47 Slow Delivery Options
48:35 Progress of DX in Warehousing
52:50 Future Outlook
58:30 Strategic Selection of Logistics Companies
Sanka — EC Management Platform: https://sanka.com
