The subscription management feature—one of the most popular among Sanka users—has undergone a major overhaul.
In a subscription-based business model, visualizing revenue and analyzing customers is essential. With this update, you can now manage your subscriptions more intuitively and strategically.
You can now display the structure of Monthly Recurring Revenue (MRR)—including new acquisitions, renewals, and cancellations—in a visual report format.
At a glance, you’ll be able to see who is contributing how much revenue and under which plan, making it easier to track KPIs and support strategic business decisions.
A new cohort analysis feature has been added. Customers are automatically grouped by their first billing month, allowing you to track retention status and cancellation trends over time.
Billing data can now be automatically aggregated and analyzed by industry or product category.
You’ll be able to answer questions like “Which industry’s customers are the most profitable?” or “Which product categories contribute most to retention?”—insights that directly inform product and sales strategy.
These reporting features can be created using the “Reports” object, utilizing bar or line charts based on billing and revenue data.
With this update, payment status from external payment systems can now be automatically retrieved and updated directly from the subscription screen in Sanka, not just via workflows.
This allows for even more intuitive and seamless operations.
Minor bug fixes and performance improvements have also been included in this update.
We’ve made a major overhaul to our integration with HubSpot, a partner with whom we’ve recently seen a significant increase in collaboration.
With this update, all of Sanka’s features can now be used directly within HubSpot, and by linking HubSpot users with Sanka users, even records created within HubSpot will now retain change logs, ensuring full traceability.
By integrating HubSpot CRM and Sanka ERP, we’re now able to offer a truly unique, all-in-one solution that seamlessly connects front-office and back-office operations.
Through this integration, you can now manage areas where HubSpot was previously seen as lacking—such as commerce functions (document management, subscription management, inventory control)—as well as broader productivity improvements across the organization (budget tracking, approval workflows, task management), all within the HubSpot interface.
Give it a try!
https://help.sanka.com/en/articles/75-hubspot-integration
Other Updates
Minor bug fixes and functional improvements have also been implemented.
A highly requested feature has been implemented—records that have been archived can now be separated from regular records.
With the new dedicated archive page, you can view archived records in a list, helping to resolve issues such as data getting mixed up when archiving or not knowing which data to reactivate during activation.
In line with this update, the “Usage Status” column has been removed from the view, making data management simpler. You can access the archive list from the view management button (see screenshot below).
Similar to the archive feature, a frequently requested feature—integrating employee management with user management—has now been implemented.
With this change, you can now add employee information (such as work status and contracts) to users, simplifying management.
Minor bug fixes and feature improvements have also been made.
We have been working on a variety of usability and performance improvements and bug fixes. Below are a small number of specific callouts.
We have cleaned up all the workflow actions into smaller groups; Approval actions, Object Record Create / Edits / Convert / Aggregate, Integration imports and exports to make it easy to understand and create workflows yourself.
We have split some of heavy loading tasks into smaller servers so our customers won’t affect by other companies’ operations.
We have implemented a new chatbot and help center so our customers can get instant answers + dedicated support with better context. We hope this will lead to better customer experience.
Lastly, we have a new logo! Hope you’d love it!
